Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery.

To start a return, email supportshakepilot@gmail.com with your order number and the reason for your return. Items must be unused, in their original condition, and include all original components.

Return shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect. If that happens, contact us promptly and we will work with you to resolve it.

Refunds
Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.

Cancellations
Orders may be canceled within 15 minutes of being placed. After that time, an order may already be in processing.

Questions?
Email supportshakepilot@gmail.com.